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OMS app: Processing an eTransfer order

Learn how to handle eTransfer orders in the Breadstack OMS tablet app. These orders require payment confirmation before they can be processed and completed.

New eTransfer orders will appear in the New Orders tab, typically in the Pending Picking section.

Before processing an eTransfer order, check the Payment Status icon:

  • Orange indicates payment is still pending. When you receive it, confirm payment (Step 1 below).

  • Green indicates payment has been confirmed. Your next step is to pick and pack the items (Step 2 below).

Step 1: Confirm payment

Note for Greenline POS users

If your store uses Greenline, eTransfer payments must be confirmed directly in the POS before you can update the OMS app.

  1. Open the order details panel.

  2. Tap eTransfer Received once the payment has been confirmed.

Once payment is confirmed, the order’s status will update to Processing, allowing it to move forward. You'll now be able to print a receipt.


Step 2: Pick and pack the items

  1. Gather the items listed in the order.

  2. Confirm quantities match the order.

  3. Pack the items appropriately for pickup or delivery.

Step 3: Mark items ready

Once the order is prepared and payment has been confirmed:

  1. Tap Items Ready in the order details panel.

  2. The order will move from Pending Picking to Ready for Pickup.

Be aware

  • Notifications may be sent to the customer when the order is ready, depending on the order's fulfillment type and your store setup.

  • Orders cannot be marked as ready until payment has been confirmed.

Next steps

After marking items ready, your next steps will depend on the order's fulfillment type:

  • In-store or curbside pickup: Wait for the customer to arrive, then complete the order (see Completing pickup orders).

  • Local delivery: The order will be assigned to a driver for delivery confirmation (see Completing delivery and mail orders).

  • Mail orders: Prepare waybills and track shipment progress (see Completing delivery and mail orders).

For more details about how eTransfer payments and other payment methods interact with order processing, see Understanding order, payment, and fulfillment statuses.